Shipping & Delivery Policy
At novaqjxf, we’re committed to delivering your custom jerseys quickly and securely — no matter where you are.
Processing Time
- All custom orders require 3–5 business days for production before shipping.
- You’ll receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Time
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days
- International Shipping: Delivery times may vary depending on your country and local customs processing.
Please note: delays may occur during holidays or due to high order volume.
Shipping Costs
- Free Worldwide Shipping on all orders — no minimum purchase required.
Order Tracking
- Once your order ships, you’ll receive a tracking number via support@novaqjxf.com.
- You can use this number to monitor your delivery status anytime.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at support@novaqjxf.com.
- We’ll work with you to resolve the issue promptly — by replacing your item or issuing a refund if applicable.
Thank you for choosing novaqjxf. Every jersey is made with care and shipped with pride to ensure you receive a product you’ll love to wear.